At Nesfard, we want you to be satisfied with your purchase. If there is a problem with your order, please contact us so we can assist you.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible and provide your order details and photos of the item.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Non-Returnable Items
Items that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a refund.
Order Cancellations
If you wish to cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.
Shipping Costs
Original shipping charges are generally non-refundable unless the item received was damaged, defective, or incorrect.
Contact Us
For return or refund requests, please contact us at:
Email: info@nesfard.com